Legrand Integrated Solutions

Privacy Policy

  Notification of Changes made on 3 MAY 2018

Changes applied to this privacy policy:


To make changes to any of below described GDPR items, we do require you to log in to the ACW to verify your identity.

Description of rules set in L.I.S. to implement GDPR

Responsibilities - who to contact?

  Privacy Policy

Your privacy is important to Legrand Integrated Solutions NV (L.I.S.). This statement discloses the information practices for the Alexa Configuration Webpage (ACW), including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.

  Personal information

The main purpose of the ACW is to enable Vantage certified installers (Dealers) and Home owners (Users) to configure the Infusion controllable devices like loads, thermostats and scenes.
The ACW requires you to log in using your Amazon credentials. This Amazon username will be used to save your system settings in our cloud services.
This is a list of stored items for dealers:

This is a list of stored items for users:
L.I.S. will not have access, see nor store your passwords. The Amazon password you enter will remain confidential between yourself and the "login with Amazon" service.

  Using and Sharing Personal Information

The following paragraphs describe in more detail how L.I.S. may use your personal information and with whom we may share it. Depending if you visit the Web site as a user or a dealer, one or more of the paragraphs may apply. For example, if you're a dealer, creating a new user will order a product (Alexa Gateway) by creating an order at L.I.S. and your information will be handled as described in such paragraphs as "Fulfilling Your Transaction Request".

  Fulfilling your transaction request

If you request something from ACW, for example, a product or service, a callback, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others, for instance, other parts of L.I.S., financial institutions, shipping companies, postal or government authorities (for example, Customs authorities) involved in fulfilling your request.

  Marketing Use

The information you provide to L.I.S. may also be used by L.I.S. and selected third parties for marketing purposes. To opt-out of receiving further marketing emails from L.I.S., please follow the unsubscribe instructions included in each email.

  L.I.S. Supplier Administration

If you represent a L.I.S. supplier, you may visit an this Web site intended specifically for use by L.I.S. suppliers. We may use the information provided on this site in connection with entering into or performing a transaction with you. For example, this may include sharing information with other parts of L.I.S., customers, shipping companies, financial institutions, postal or government authorities involved in fulfillment. It may also be used to administer and develop our relationship with you.

  Information Security and Quality

We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality during transmission.

  Supplementing Information

We need to match the supplement information you give us via this Web site with information from our internal sources, such as information validating your email address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide a better service. If you're a dealer, we need to be able to match your company against our ERP system for invoicing purposes.

  Cookies, Web Beacons and Other Technologies

We don't collect non-identifiable information (cookies) from visits to our web sites .

  Service Quality Monitoring

Certain transactions may also involve you calling us or our services calling you. Please be aware that it is L.I.S.'s general practice to monitor and in some cases record such calls for staff training or quality assurance purposes.

  Disclosures Required By Law

Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.

  Notification of Changes

This privacy statement was last updated on 3 MAY 2018. A notice will be posted on this web site's home page for 30 days whenever this privacy statement is changed in a material way.

  Privacy Questions and Access

If you have a question about this statement or L.I.S.'s handling of your information, you can send an email to the ACW coordinator. The address for this is
marketing@legrand.com. You can also contact us at:

Legrand Integrated Solutions nv
Binnendijk 40
9130 Verrebroek
Attention: Marketing

If you wish to obtain a copy of particular information you provided to L.I.S., or if you become aware the information is incorrect and you would like us to correct it contact us at marketing@legrand.com.

Before L.I.S. is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will contact you within 30 days after your request.

This Web site is maintained by Legrand Integrated Solutions nv.